Cancellation of Tickets Due to Reduction in Train Stoppages
Cancellation of Tickets Due to Reduction in Train Stoppages
In view of the Covid-19 pandemic, as requested by State Governments, Railways has reduced the number of stoppages for the special trains which have been introduced from 1st June, 2025 in their respective state. Accordingly, some of the stoppages have been deleted in the State of Andhra Pradesh for the trains originating / terminating / passing through the State.
All the tickets booked for the stoppages that have been deleted shall be cancelled and full refund will be granted. The detailed procedures in this regard are:
I. E-Tickets:
a) All tickets booked for the destinations that have been deleted, shall be automatically cancelled.
b) Further, IRCTC shall refund fare for such cancelled tickets without deduction of cancellation charges.
II. Counter Reserved Tickets:
a) The PNR shall be cancelled in the reservation system prior to the preparation of first reservation chart.
b) Full refund of fare shall be granted without deduction of cancellation charges on surrendering of original tickets across any reservation counter within 30 days of the date of journey.
c) In case of counter tickets booked through digital transactions, refund of fare shall be credited to the account from which transactions has been made.
Here’s the confirmed guidance on ticket cancellations and refund policy when a train’s scheduled stoppage is reduced—a situation that frequently arises during special train adjustments:
Contents
🎯 What Happens When a Train Stops Are Removed
🚫 Scenario: Your booked stop is removed from the train’s schedule
- All E-Tickets for those stations are automatically cancelled by IRCTC.
- You receive a full refund—no cancellation charges—credited back to your original payment method. ([turn0search1]turn0search6)
- Counter‑reserved (PRS) tickets for removed stops:
- The PNR is cancelled before chart preparation.
- You must surrender the original physical ticket at any PRS counter within 30 days of the journey.
- After verification, a full refund is issued without deductions. Digital purchasers receive refunds back to their payment account. ([turn0search1]turn0search6)
📜 Supporting Rules Under Railway Refund Regulations
- Per Railway Passengers’ Refund Rules (Rule 12–14):
- If freight accommodation or stoppage is removed, passengers are eligible for a full refund if they surrender their ticket in time. ([turn0search4]turn0search7)
- If a passenger is dislocated due to stoppage removal and chooses not to travel, they are entitled to a refund of the untraveled portion—with no cancellation charges applied. ([turn0search4]turn0search7)
✅ Summary: Cancellation Summary Table
| Ticket Type | How Cancellation Handles | Refund Timing / Method |
|---|---|---|
| E-Ticket | Auto-cancelled if booked stop is removed | Refunded automatically—no charges |
| Counter Ticket | PNR cancelled; original ticket must be surrendered | Full refund at PRS counter within 30 days |
💬 Real-User Crowd Insight (Reddit Reflections)
- 🗣️ When a train is fully cancelled, refunds are automatic and full—even the small convenience fee is often reimbursed.
“Best thing to do… is NOTHING. Do not cancel—refund is processed automatically.” ([turn0reddit18]turn0reddit20)
- ⚠️ If you manually cancel a ticket (even when the train is cancelled), Railways may treat it as passenger-initiated cancellation and apply normal charges. So it’s better to wait for automatic cancellation in such cases. ([turn0reddit18]turn0reddit22)
🧭 What You Should Do
- If you held a ticket for a stoppage that was removed, your ticket will be automatically cancelled and refunded.
- For e‑tickets, no action is needed; refund arrives in your payment account.
- For counter tickets, carry the ticket to a PRS counter and surrender it within 30 days.
- Do not manually cancel—let Railways trigger the refund to ensure it’s treated as such and not penalized.
- If the train is delayed or full route cancelled, file a TDR (Ticket Deposit Receipt) before departure for a full refund.
💡 Final Note
Ticket cancellation due to reduction in stoppages is considered Railway-initiated, and you are fully entitled to refund without penalties or cancellation charges—whether booked online or via PRS counters.
Let me know if you’d like help with station-specific cases or how to file a TDR online or in-person!