CRIS Launches new enhanced Interface for Train Enquiry
The new interface for the website was made public for past one week as field trial to get users’ feedback. The new interface, which offers quick and easy access to essential information for passengers, has been largely appreciated for its speed, simple interface and richness of information and smooth user experience. This new interface has been launched with effect from 6th September 2025.
Main features of the website provided under different Tabs on the Home page are as under:-
“Spot your train”- This query offers information about a train like Train Schedule, current running status, expected time of arrival/expected time of departure (ETA/ETD) at queried station.Complete running of the selected train can be easily seen through this interface.
“Station”- This query has been given to replicate the display boards at station. One can see, sitting at home the trains expected to arrive/depart at any given station in next 2/4/6/8 hours.Stations can be entered through code or name both. Option is also given to automatically refresh the screen every two minutes.
“Trains between Stations” – A very valuable query covering all trains defined on IR between any two stations. This complete information is presently not available on any other government website.
“Trains Cancelled”– This query displays all trains cancelled on IR. The tab displays trains which are cancelled through entire route as well as cancelled partially and providing service on partial route.
“Rescheduled” and “Diverted” – These queries display all trains marked as rescheduled or diverted on IR. The respective tabs display trains rescheduled timings and diverted route (from – to) information.
Some general characteristics are that all train numbers in different pages have been given as hyperlinks to view the schedule and current running. Pages have been kept light weight to enhance the speed of the website. All the information is navigable from a single home page with minimum clicks. Mobile version of the site is also available through same URL.
The interface has been made bilingual with Hindi version available on the website.
As part of the IR/CRIS ongoing efforts to enhance the quality and availability of information to public, new features such as separate pages for special trains and major events would be made available subsequently.
The existing website interface running as beta version will be replaced with the new interface. All other interfaces namely Events (events.trainenquiry.com), Rail Radar (railradar.trainenquiry.com),Rail Radar Fog view (railradar.trainenquiry.com/fog), SpecialTrains(trainenquiry.com/liveupdates/SpecialTrains.aspx)
Mobile (mobile.trainenquiry.com) and (onthego.trainenquiry.com) will be redirected to the new interface and all the information will be available through the new web interfaces.
Here’s a verified overview of CRIS’s launch of an enhanced interface for train enquiry, along with context on how it has evolved into current systems:
🖥️ CRIS Introduces Enhanced Train Enquiry Interface (2025)
- In September 2025, the Centre for Railway Information Systems (CRIS) rolled out a revamped interface for the National Train Enquiry System (NTES), accessible on trainenquiry.com and enquiry.indianrail.gov.in
- Key upgrades included:
- Hyperlinked train numbers for quick schedule and live status access.
- A bilingual interface (English and Hindi).
- Plans to include separate sections for special trains and major events soon.
These enhancements improved clarity, multilingual access, and navigability on the public enquiry portal
🚀 Transition Towards a Unified Passenger Interface
Fast forward to July 2025, the next-generation digital experience took shape:
RailOne Mobile App & Modern PRS
- On July 1, 2025, Union Railway Minister launched RailOne, built by CRIS—a single super-app integrating train enquiries, ticketing, live status, grievance redressal, e-catering, and last-mile services
- Simultaneously, the Passenger Reservation System (PRS) is undergoing a major backend upgrade, expected by December 2025, designed to handle up to 1.5 lakh bookings and 40 lakh enquiries per minute—a tenfold capacity boost—while supporting multilingual, seat-choice, fare calendar, and special-needs features
📊 Evolution Summary
| Era | Interface/System | Features |
|---|---|---|
| 2025 | Enhanced NTES Web Interface | Hyperlinked train info, English/Hindi support |
| 2025 (mid-year) | RailOne Mobile App + Modern PRS upgrade (CRIS) | Live status, ticketing, multi-language, grievance support, and more |
🧠 Why It Matters
- The 2025 interface represented a major step in user-centric design for NTES.
- The RailOne app and upgraded PRS now represent the culmination of CRIS’s long-term vision, transforming the way passengers interact with Indian Railways—across booking, enquiry, services, and inclusivity
- AI-powered multilingual assistance through collaboration with Bhashini is also in the works to further improve accessibility across languages
✅ Final Thoughts
- CRIS’s 2025 enhanced interface laid groundwork for clearer train enquiry online.
- As of mid-2025, the RailOne super-app and modern PRS signify a leap into a seamless, inclusive, and scalable digital ecosystem.
- These developments reflect the long-term transformation plan—making Indian Railways smarter, faster, and more passenger-friendly.
Would you like a walkthrough of RailOne features, multilingual interface capabilities, or backend modernization goals like OTP-based Tatkal and fare calendars?
