Patients Concession Train Ticket Jan Shatabdi Express Also
TRAVEL CONCESSION TO PATIENTS EXTENDED TO JAN SHATABDI EXPRESS TRAINS
Ministry of Railways have decided to grant concession in Second class and AC Chair Car of Jan Shatabdi trains to the Patients who are already eligible to travel in second class and AC chair car of Mail/Express trains, w.e.f. 15/05/2025. A patient who is at present eligible to travel in second class of Mail/Express trains shall now be eligible in Second class of Jan Shatabdi trains and the same shall apply for AC Chair car class too. According to a Western Railway Press Release, if a patient who is not eligible for concession at present to travel in either Second class or AC Chair Car of Mail/Express trains, in that case, such patient shall not be eligible for concession in Jan Shatabdi trains also.
Here’s a clear and updated overview of the patients’ concession policy in Indian Railways, including the rules related to Jan Shatabdi Express trains:
General Patient Concession Rules
- Patients traveling for treatment or periodic check-ups accompanied by one attendant are eligible for concessions.
- This applies to numerous categories including cancer, thalassemia, heart, kidney, TB, leprosy, hemophilia, intellectual disabilities, and more.
- Concession rates for patients and escorts:
- Sleeper (SL) and 3AC: 100% for patient; 75% for escort.
- Second class, 1A, and AC Chair Car: 75% for patient; escort also gets 75% (except in SL & 3AC where escort gets 75%).
- 1AC & 2AC: 50% for both patient and escort.
- These concessions apply only to the basic fare and do not extend to reservation charges, superfast surcharges, etc.
Jan Shatabdi Express: Is Concession Allowed?
Yes! Since May 15, 2025, patients eligible for concessions in mail/express trains can also avail concession in Second Class & AC Chair Car on Jan Shatabdi Express.
This was a significant update, as Jan Shatabdi was previously excluded from many concession rules.
Booking Process
- Offline bookings:
- Obtain a concession form from the hospital (with stamp and doctor’s signature).
- Submit it at the nearest railway reservation window along with ID proof.
- The ticket is issued on the spot.
- Online bookings are generally not supported for patient concessions—you must proceed via the reservation counter.
Additional Insights
A user on Reddit shared experience:
“Full free for the patient, 50% for the attendant…” for cancer patients.
“Please go to the nearest booking counter, they will be able to help.”
However, a more recent Reddit post raises concerns:
“Concession is still there but you can’t get confirmed tickets… they removed the confirmed ticket quota for cancer patients.”
This suggests that while concession eligibility remains, availability of confirmed seats is not guaranteed—especially for high-demand trains. Still, the concession rules stand officially.
Summary Table: Patient Concession Rules
| Category | Classes & Concession Levels | Jan Shatabdi Eligibility | Booking Method |
|---|---|---|---|
| Cancer, TB, Heart, etc. | SL & 3AC: Patient 100%, Escort 75% | ||
| 1A, 2AC: 50% | |||
| 2nd & AC Chair Car: 75% | Yes—in 2nd & AC Chair Car classes | Submit hospital certificate + ID at reservation counter. No online. |
Let me know if you’d like a copy of the concessional application form, help locating your nearest PRS window, or assistance drafting your documentation for submission—happy to help!