Railway Handicapped Concession Card Online Apply | Railway Handicapped Card Online Apply
PHYSICALLY CHALLENGED PERSONS MAY NOW GET ONLINE CONCESSION FROM HOME
Railway’s one more user friendly step towards Digital India
Railways have always been pioneer to ensure best possible efforts to provide user friendly services and facilities to its valued customers in various fields. In continuation to this one more user friendly step has been initiated by Railways to provide benefit of ‘Digital India’ concept to physically challenged persons by arranging Photo ID cards to them for getting online concession facility on any rail travel as per their requirement and the best part of this initiative, is that now onwards any physically challenged person is not required to present personally on reservation counter to get Rail travel concession, but now he can book his ticket online from home with concession facility with the help of photo ID card issued to him by Railways.
As announced in the Railway Budget 2015-16 by Hon’ble Minister of Railways, it has been decided to launch the scheme on entire Indian Railways wherein the physically challenged persons can book concessional reserved tickets across PRS counters, e-ticket/i-ticket through IRCTC website and also concessional unreserved tickets across the UTS counters throughout India on the authority of Photo Identity card to be issued by the Railways.
Physically Challenged Person entitled for Railway concession may approach nearest Divisional Railway Manager’s Office along with all the relevant documents viz. Concession Certificate, Photo Identity proof, Date of Birth proof, Address proof and two passport size photographs either in person or by post for issuing Railway Photo Identity card by submitting one set of attested photocopies (self attested) of the said documents. It should be addressed to Sr. Divisional Commercial Manager of the concerned division. The envelope containing documents should be superscribed “Application for issue of Railway Identity Card for Physically Challenged Persons for ticketing.” No fee will be charged by the Railways for issue of this photo ID card.
The Concession based ticketing through counters as well as internet (online booking) has been launched by the Railways for the physically challenged persons i.e. Orthopedically handicapped, Deaf & Dumb, Mentally Retarded and Blind patients. The physically challenged persons can avail of this facility on producing photo identity card with unique ID number issued by the Railway.
In case of permanent disability (Orthopedically/Paraplegic persons above the age of 35 years) the validity of the card will remain 5 years from the date of issue of the card. At the time of expiry of the validity of the card, a new card may be got issued by submitting a fresh application upto 3 months before the expiry of the validity period of the card.
If you—like many—are looking to apply online for the Railway Concession Card (Divyangjan/disabled person ID card) to avail of fare concessions, here’s everything you need to know:
Contents
How to Apply Online via Indian Railways
Centralized Portal: Divyangjan ID Platform
Indian Railways offers a dedicated portal for the online application and reissuance of the Divyangjan e-ticketing Photo Identity Card. This allows differently-abled passengers to apply without needing to visit railway offices in person.
Who is eligible?
- Completely blind persons (traveling alone or with escort)
- Orthopedically handicapped/paraplegic persons who require assistance
- Persons with both hearing and speech impairment
- Intellectually disabled individuals requiring an escort
Core Steps to Apply Online
- Visit the Divyangjan Card Application Portal.
- Click “Apply Online” to begin registration.
- Upload the required documents in JPG/PDF format (max 5 MB):
- Government-issued Concession Certificate
- Disability Certificate (indicating type/severity)
- Age Proof (PAN, school certificate, etc.)
- Address Proof (e.g., Voter ID)
- Aadhaar Card
- Passport-size photograph
- Complete the form carefully—editing is not permitted once entered.
- Within 72 hours, finalize the registration; else you’ll need to restart.
- An OTP is sent for verification during the process.
Post-Submission Process
- Upon approval, you can download a digital version of your Divyangjan ID card for e-ticketing.
- You may still collect a physical copy from the DRM office if needed.
Sectional Variations
Some divisions (e.g., Bikaner Division, North Western Railway) host their own versions of this service, providing localized online application and status tracking platforms for Divyangjan cards.
Using Your Divyangjan ID for Booking
Once you have your ID card:
- Online via IRCTC:
- Login and add the card number in the passenger’s profile.
- Select the “Person with Disability” option or quota for concession—it applies to base fare.
- A step-by-step user guide is available for IRCTC users.
- At the reservation counter:
- Present your Divyangjan ID card to avail of eligible concessions.
- The same card also allows your escort to travel with the same benefits.
Summary Table
| Step | Action |
|---|---|
| 1 | Visit the Divyangjan Card Application Portal and select “Apply Online”. |
| 2 | Upload required documents (concession & disability certificates, ID proofs, photo). |
| 3 | Submit registration form and verify via OTP (must complete within 72 hrs). |
| 4 | Upon approval, download digital ID and/or collect physical card from DRM. |
| 5 | Use the ID during IRCTC booking or at PRS counters to receive fare concessions. |
User Perspective
“To book tickets online, you’ll need a Railway-approved Divyangjan ID card. You can get this card via the Divyangjan ID Portal.”
This reflects the streamlined, user-friendly policy Indian Railways now offers for pass issuance and concession booking.
Need Help with the Portal?
Whether you’re navigating verification, document upload, or looking for your division’s local portal (like Bikaner), I’m here to walk you through each step. Just let me know!