Western Railway Introduces E-Pass Facility For Its Employees
Railway Introduces E-Pass Facility For Its Employees
E-pass facility has been introduced over Western Railway which is the paperless version of Privilege Pass/ Privilige Ticket Order (PTO) issued to Railway employees and their families
ONE MORE STEP TOWARDS DIGITIZATION
In yet another move towards Digital India initiative, Indian Railways have rolled out “E-pass” which is the first module of Human Resource Management System (HRMS) and the same has been introduced over Western Railway with effect from 24th August, 2025 for serving employees.
According to a press release issued by Shri Sumit Thakur- Chief Public Relations Officer of Western Railway, E-pass facility has being introduced over Western Railway which is the paperless version of Privilege Pass/ Privilige Ticket Order (PTO) issued to Railway employees and their families. The ground work for mapping of staff with pass issuing authority and pass entries has been completed by all Divisions/ Units of Western Railway. To avail this facility, the employees are required to download the HRMS App & login using the ID & Password created by the Railways. The e- pass generated can be downloaded and the employees can book the tickets online, as per their convenience. Till now, the railway employees did not have the facility of booking online.
It will benefit the employees immensely as they neither have to approach their respective offices to get the passes nor to the PRS counters to book their tickets. In the initial phase, this e – pass facility is being extended for serving employees. The e pass facility has been introduced in Divisions as well as at Headquarters. The physical issuance of passes will be discontinued from 1st November, 2025. This new initiative will strengthen the ‘Digital India’ movement and facilitate in bringing transparency and efficiency.
Western Railway has always been in the forefront in implementing digital initiatives such as Unique Medical Identity Cards, HRMS, e- office as well as e – auction, e – tenders & IREPS for e – procurements, etc.
Western Railway has introduced a paperless e‑Pass facility for its employees, transforming how Privilege Passes / Privilege Ticket Orders (PTOs) are issued and used. Here’s what you need to know:
Contents
✅ What Is the E‑Pass Facility?
- Launched on 24 August 2025, under the HRMS (Human Resource Management System) developed by CRIS, the e‑Pass replaces the traditional physical pass system. The rollout began at Western Railway (WR) and has since expanded nationally.
- The physical issuance of passes was discontinued from 1 November 2025, shifting entirely to online generation via HRMS.
- The system is accessible via the HRMS mobile app or web portal, where employees can log in using their HRMS ID & password and generate passes digitally.
🎯 Key Benefits for Railway Employees
- Paperless Convenience
- Apply for and generate e‑Passes remotely—no need to visit the pass office.
- Online Ticket Booking
- Book tickets under e‑Pass entitlement through IRCTC, PRS, or UTS, using the digital pass.
- HRMS Integration
- Family entitlements, pass eligibility, and personal details are automatically populated from HRMS, minimizing manual errors.
- Supports Digital India & Transparency
- Fully aligns with Indian Railways’ digitization objectives, increasing efficiency and minimizing bias or delays.
📋 Overview Table
| Feature | Description |
|---|---|
| Launch Date | 24 August 2025 |
| Platform | HRMS module (web & mobile app) |
| Replaced System | Physical Privilege Pass / PTO |
| Ticket Booking Options | IRCTC, PRS, UTS counters via digital pass entry |
| Access Control | Individual HRMS login, OTP authentication |
| Coverage | Initially Western Railway; later rolled out across Indian Railways |
| Objective | Enhance efficiency, transparency; empower pass-issuing and ticket booking process |
🧩 How to Use the E-Pass Module (Quick Guide)
- Log in via the HRMS Employee Mobile App or HRMS web portal using your credentials.
- Navigate to the “Pass” menu → select Privilege Pass → fill out the required journey and entitlement details.
- The digital pass (PDF) can be downloaded immediately.
- For ticket booking, present the e‑Pass reference/OTP along with the passenger name at IRCTC/U TS/PRS counters.
🏛️ Railway Board Guidance & Policy Updates
- In February 2025, the Railway Board issued a circular (PC‑VII/2025/HRMS/6) detailing modifications and improved workflows within the e‑Pass module to simplify usage across zones.
- By mid‑2025, HRMS FAQs confirm that employees can securely apply, track, and use e-PTO passes for official and privilege journeys, with OTP-based verification
🎯 Why This Is a Game-Changer
- Efficiency: Eliminates delays caused by manual processing and clerical bottlenecks.
- Transparency: Pass usage logs and family entitlements are pre-populated and verifiable.
- User-Friendly: Mobile-first design, and no requirement to visit railway offices.
- Scalable: Designed for pan-Indian implementation across all zones via HRMS.
Would you like help with:
- Step‑by‑step screenshots or navigation through the HRMS e‑Pass module?
- Troubleshooting errors (like OTP issues or family validation) using contact details?
- Understanding pass eligibility rules or entitlements under HRMS?
Just let me know!